Overview
Our refund and returns policy lasts 7 days for PHYSICAL products. If 7 days have passed since you received your purchase, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are NO refunds on any of our DIGITAL, DOWNLOADABLE Products.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale Items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@yeslifeisthis.co.za. You are responsible for the cost of the return shipping. We will cover the cost of shipping for the new item.
Shipping returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at hello@yeslifeisthis.co.za for questions related to refunds and returns.